Privacy Policy

 

VIVArage Ltd. (hereinafter referred to as “the Company”) is committed to the proper handling of personal information based on the following principles.

 

1. Compliance with Laws and Regulations

The Company recognizes the importance of protecting personal information in the information society and handles personal information in compliance with applicable laws, regulations, and other relevant norms.

 

2. Acquisition of Personal Information

When users make inquiries via our website, we may collect personal information such as names, addresses, telephone numbers, email addresses, and other personally identifiable information.

Collected personal information will be handled appropriately and used only within the scope necessary.

 

3. Use of Personal Information

The Company will not use customers’ personal information for purposes other than those listed below:

 

• To perform services provided by the Company as necessary.

• To conduct surveys such as questionnaires to support product development and improve customer satisfaction.

• To provide information about the Company’s products, services, events, campaigns, store openings or renewals via postal mail, telephone, or email.

 

4. Provision of Personal Information to Third Parties

The Company will not provide customers’ personal information to third parties without legitimate reasons.

If personal information is entrusted to a third party, the Company will conduct a strict evaluation of the contractor, establish protection standards through contracts or similar agreements, and implement proper supervision to ensure confidentiality.

 

5. Proper Management of Personal Information

The Company will strive to prevent unauthorized access, theft, loss, destruction, falsification, or leakage of personal information and will manage it appropriately.

 

6. Response to Requests Regarding Retained Personal Data

The Company confirms that customers have the right to request disclosure, correction, suspension of use, or deletion of their own personal information. We will respond promptly to such requests.

 

7. Education and Training

The Company continuously provides education on personal information protection to all employees and officers to ensure the proper handling of personal data in daily operations.